Please keep in mind that all our products are made to order. Since we aim to offer our customers the best quality, we’ll always provide new or unused products. We also desire to promote Enviromental Awareness, therefore our policies are strict to avoid waste of materials.
When returns and exchanges are NOT supported:
❗If you ordered the wrong size, or color, or had a change of mind.
❗We do not accept liability for failed deliveries; contact your local postal office if you have any issues.
When returns and exchanges are supported:
✅ In case of manufacturing error or defective product, we offer a replacement, or a refund if you contact us within 15 days of product delivery.
✅ If nothing is wrong with the product, but you still want a refund, or exchange, we can provide you with a replacement at an additional cost or a partial refund.
Requirements to receive a replacement or refund:
🙂 Photo evidence is required to receive a replacement or a refund.
